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OneProvider

What is OneProvider?

Customer Panel & billing system

  • OneProvider's unique OnePanel™
  • Unified billing system
  • 7 node monitoring system

Enhanced Customer Support

  • 24 / 7 / 365 Technical Support
  • Server monitoring & Remote Reboot
  • Ticket system and LiveChat

Support

OneProvider offers 24/7 support for all clients, big or small, with staff located in Canada Montreal, Serveurs dédiés en France Paris, Dedicated servers in Spain Madrid, and Dedicated servers in the Netherlands Amsterdam to cover a large range of time zones.

While we do our very best to respond to every request in a timely fashion, some matters require immediate attention, especially when they affect your end-users. Some other matters being more complex in nature, you may simply be looking to develop a steady relationship with a unique support or tech agent that will know your case and skip the hassle of re-explaining everything

Find the right level of support for you.

Basic

Priority

VIP

24/7 Ticket System OneProvider VIP Support OneProvider VIP Support OneProvider VIP Support
Sales Phone OneProvider VIP Support OneProvider VIP Support OneProvider VIP Support
OnePanel™ access OneProvider VIP Support OneProvider VIP Support OneProvider VIP Support
Free hardware replacement OneProvider VIP Support OneProvider VIP Support OneProvider VIP Support
Priority Treatment   OneProvider VIP Support OneProvider VIP Support
Assigned Support Agent   OneProvider VIP Support OneProvider VIP Support
Chat Support (Skype, Oogle, TeamSpeak)   OneProvider VIP Support OneProvider VIP Support
Open tickets by E-mail   OneProvider VIP Support
Account Manager/Counselor   OneProvider VIP Support
Instant Messenger Support, (msn, AIM, Skype chat)   OneProvider VIP Support
Monthly Cost* Free 79$ 149$
*Subscription is presently only available yearly

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Operating Systems

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