OneProvider offers 24/7 support for all clients, big or small, with staff located in Montreal, Paris, Madrid, and Amsterdam to cover a large range of time zones.
While we do our very best to respond to every request in a timely fashion, some matters require immediate attention, especially when they affect your end-users. Some other matters being more complex in nature, you may simply be looking to develop a steady relationship with a unique support or tech agent that will know your case and skip the hassle of re-explaining everything
|Find the right level of support for you.||Basic||Priority||VIP|
|24/7 Ticket System|
|Free hardware replacement|
|Assigned Support Agent|
|Open tickets by E-mail|
|Instant Messenger (Skype chat)|